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Why Build a Relationship with a Custom's Broker

  • Writer: Jonathan Lippincott
    Jonathan Lippincott
  • Feb 3
  • 2 min read

Updated: Feb 6

In the intricate world of international trade, having a customs broker you can trust is invaluable. For small businesses, fostering a direct relationship with a skilled customs broker can streamline the import/export process and help avoid costly delays and penalties. Here's a concise guide on how to cultivate this vital connection.



Understand the Role of a Customs Broker


Customs brokers are licensed professionals who assist businesses in meeting federal requirements for importing and exporting goods. They prepare and submit necessary documentation, calculate duties and taxes, and ensure compliance with all regulations.


Steps to Build a Direct Relationship


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1. Choose the Right Broker

   - Research and Referrals: Look for brokers with experience in your industry. Ask for recommendations from fellow small business owners or industry associations.

   - Credentials and Licensing: Ensure the broker is licensed by the relevant authorities. Check their track record and in the field.


2. Establish Clear Communication

   - Regular Updates: Schedule regular check-ins to stay informed about shipment statuses, regulatory changes, and cost estimates.

   - Transparency: Share your business plans, shipment volumes, and timelines candidly. This helps the broker tailor their services to your needs.



3. Build Trust and Collaboration

   - Long-term Partnership: Treat the relationship as a partnership rather than a transactional service. Show appreciation for their expertise and value their input.

   - Problem-Solving: Address issues collaboratively. When challenges arise, work together to find solutions that benefit both parties.


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4. Leverage Technology

   - Digital Platforms: Use customs management software or online portals provided by your broker to track shipments and manage documentation efficiently.

   - Data Sharing: Provide accurate and timely data to your broker to facilitate smooth customs clearance processes.

5. Stay Compliant

   - Updated Knowledge: Keep abreast of the latest customs regulations, duties, and tariffs. Your broker can help, but it's crucial to be informed.

   - Documentation: Ensure all paperwork is complete and accurate to avoid delays and penalties.


Benefits of a Strong Relationship


A direct relationship with a customs broker offers numerous advantages:

- Efficiency: Streamlines the customs process and reduces delays.

- Cost Savings: Helps avoid fines and unexpected costs.

- Expert Guidance: Provides valuable insights into navigating complex trade regulations.


By taking these steps, small businesses can build a strong, collaborative relationship with their customs broker, ensuring smoother and more efficient international trade operations. Start building your relationship with us today at All Borders Inc and we can get started on how working with us directly can be a boon when it comes to shipments into the US.


 
 
 

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